Memory: A Captivating Blend of Woods and Spices

Product Description:

• Unique Experience: Memory is a rich blend of woods and spices that creates an unforgettable presence.
• Modern Elegance: Designed for those who appreciate luxury and refinement, offering a sophisticated scent.
• Long-Lasting Effect: A fragrance that stays with you for hours, perfect for any occasion.

Specifications:

• Fragrance Type: Eau de Parfum
• Gender: Unisex
• Bottle Size: 50ml
• Bottle Material: Transparent glass with a metallic cap
• Spray Type: Fine mist spray
• Scent Profile:
  • Top Notes: Saffron, Cardamom, Bergamot, Grapefruit
  • Heart Notes: Bulgarian Rose, Nutmeg, Jasmine
  • Base Notes: Oud, Sandalwood, Amber, Vanilla, Musk
• Packaging: Comes in an elegant box, perfect for gifting.
• Usage: Ideal for both formal occasions and daily wear.

Key Features:

• Captivating Presence: A harmonious blend of woods and spices for a distinctive scent.
• Unisex Appeal: A well-balanced fragrance suited for both men and women.
• Long-Lasting: Enjoy a luxurious fragrance that lingers beautifully throughout the day.
• Elegant Design: A sophisticated bottle that enhances your fragrance collection.

How to Use:

Spray lightly on pulse points such as the wrists, neck, and behind the ears for a long-lasting, enveloping scent experience.

Additional Information:

• Shipping: Available for worldwide shipping with tracking.
• Returns: 14-day return policy if unopened and in original packaging.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hanacosmetics.ae@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hanacosmetics.ae@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hanacosmetics.ae@gmail.com.

Order Confirmation and Payment:

• Once you place an order with us and the payment is successfully processed, you will receive a confirmation email containing the details of your order and the bill. Please ensure that the email address provided during checkout is accurate to receive this important information.

Shipping and Delivery:

• We ship all orders using our contracted couriers to ensure reliable and timely delivery.
• After receiving your order confirmation, please allow 5 to 10 business days for your order to be delivered.
• If there are any delays or issues with your delivery, we will notify you via email as soon as possible.

Contact Us:

• If you have any questions or concerns about your order, please do not hesitate to contact our customer service team.